This notice explains how WEATHERSHIELD ROOFING AND BUILDING CONTRACTORS LTD (company number 11260214) uses personal information collected through this website. We are the data controller. Contact: info@weathershield-ltd.co.uk, 07900 397 060. Registered office: Summit House, Horsecroft Road, Harlow, England, CM19 5BN.
What we collect
- Enquiry details you submit: name, phone number, email, postcode, service, area, urgency, message and any photos you choose to attach.
- The page you submitted from, and a one-way hashed identifier derived from your connection, used only to limit spam and repeated submissions.
- If you contact us by phone, WhatsApp or email, the information you provide in that conversation.
Why we use it
To respond to your enquiry, arrange visits, prepare quotations and carry out work you request (steps prior to a contract and performance of a contract), and to protect the website from abuse (legitimate interests).
Who can see it
Enquiries are stored in a secure, access-controlled database and private file storage. Only authorised Weathershield staff can view them. We don't sell your information. Service providers that host the website and database process data on our behalf. FormSubmit processes your enquiry details to forward them to our email inbox; uploaded photos remain in private storage and are not forwarded to FormSubmit. See FormSubmit's privacy policy. WhatsApp messages are handled by WhatsApp/Meta under their own terms.
How long we keep it
We keep enquiry information for as long as needed to respond and, if work goes ahead, for as long as needed for our records and legal obligations. Enquiries that don't lead to work are deleted when no longer needed.
Your rights
You can ask to access, correct or delete your information, object to its use, or ask us to restrict it. Contact us using the details above. You can also complain to the Information Commissioner's Office (ico.org.uk).
Cookies
See our cookie policy.