When rain is coming through a ceiling or a gale has lifted tiles, the first job is to stop more damage. Weathershield takes emergency calls 24 hours a day across Essex and aims to make the roof safe and watertight as quickly as conditions allow.
Emergency work is about control first and permanent repair second. On the first visit we look for the cause, protect the opening and agree what the full repair involves, so you are not left with a tarpaulin and no plan.
What this service covers
- Temporary weatherproofing of holes, missing tiles or slates and split felt
- Securing loose ridge, hip or verge tiles that could fall
- Making safe storm, fallen-tree or impact damage
- Tracing active leaks into lofts, ceilings and around chimneys
- Emergency flat roof patching where a covering has failed
- Booking the follow-up permanent repair and explaining the options
Signs you may need it
- Water dripping through a ceiling, light fitting or loft hatch
- Tiles, slates or ridge pieces found in the garden or on the drive
- Daylight visible through the roof from inside the loft
- A section of flat roof lifted, torn or ponding badly after a storm
- Chimney or roof parts loosened after high winds
How we approach it
- 01
Call 24/7
Ring 07900 397 060 or 0800 959 6596. Tell us what you can see, where water is appearing and whether anything looks unstable. Send photos by WhatsApp if it is safe to take them.
- 02
Make it safe
We assess access and weather. Where safe to work, we fit a temporary repair or protective cover to stop further water entry.
- 03
Diagnose
Once controlled, we identify the underlying cause, whether that is a slipped tile, failed flashing, blocked valley or perished covering.
- 04
Permanent repair
You receive a clear explanation and quotation for the lasting repair. Simple repairs can often be completed on the same visit.
What affects the quotation
Your free written quotation is priced for your property and covers:
- Time of call and current weather conditions
- Height and access: ladders, roof ladders or scaffold tower
- Whether materials can be matched immediately
- Size of damaged area and any internal risk
- Whether a temporary measure is needed before permanent work
Any guarantee depends on the job and materials and is stated in your written quotation.
24-hour emergency roof repairs: common questions
Do you really answer at night?
Yes. Emergency calls are taken 24 hours a day. What we can do on site at night depends on safe access and weather; in a storm, working on a roof may not be safe until wind drops, but we will advise on immediate steps and attend as soon as it is safe.
Can you guarantee a time you will arrive?
We don't promise a fixed arrival time because it depends on where we are, traffic, the weather and how many emergencies are already booked. We will give you an honest estimate when you call.
What should I do while I wait?
Move valuables and electrical items away from the leak, put a bucket under drips, and if water is near a light fitting switch off that circuit at the consumer unit. Never climb onto the roof yourself.
Is the emergency visit free?
No free emergency callout is offered. The cost depends on the work needed and will be explained before any chargeable work begins.