Before you get in touch
- Your full address and postcode
- What you've noticed and when it started
- Whether it gets worse in certain weather or wind directions
- Any previous repairs you know about
- Whether the property is listed or in a conservation area, if you know
- Who will provide access, if you're a landlord or the work is for a relative
Photos that help
Only take photos from safe positions, from the ground, a window or inside the loft if you can stand safely. Don't climb ladders or go onto the roof.
- A wide shot of the whole house front and back
- Close-ups (using zoom) of any missing tiles, gaps or lifted lead
- Inside: the stain or damage, with something for scale
- The loft: any wet timber, daylight or torn felt
- Access: side passages, conservatories or extensions below the roof
What happens at the visit
A roofer will usually look from the ground, inspect the loft if accessible and, where safe, inspect the roof itself. For complex roofs or larger projects they may need to come back with access equipment.
It helps to clear a path to the loft hatch and let them know about pets, parking and any areas they shouldn't walk on.
What a good quotation includes
- A clear description of the work and materials
- What's included: scaffold or access, waste removal, making good
- What's excluded or might change, such as hidden timber damage
- Expected duration and any weather dependency
- Payment terms
- Any guarantee terms, in writing
- Whether building control or other approvals are involved
Comparing quotes fairly
Make sure you're comparing like with like: the same scope, materials, access and inclusions. A lower price sometimes leaves out scaffold, leadwork or timber repairs. Ask each roofer to explain their recommendation, not just the price.
Check reviews on independent platforms and confirm the company's details, such as its Companies House record for a limited company.
Getting a quote from Weathershield
Quotations are free. Call 07900 397 060, WhatsApp photos to the same number, or use the enquiry form. You can attach up to three photos securely.